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UGREEN has opened preorders for the SynCare Indoor Cam ID500 Pro through its HomeAgent crowdfunding campaign. The Matter-certified 4K camera is listed as an $89 early-bird add-on to the HomeAgent hub; UGREEN says recordings are stored and processed locally through the hub rather than in the cloud.
UGREEN has opened preorders for its SynCare Indoor Cam ID500 Pro, a Matter-certified 4K camera offered as an add-on to the company’s HomeAgent hub through a crowdfunding campaign. The camera is listed at an early-bird price of $89, with video storage routed to the hub, giving buyers a local-storage option as Matter camera support expands.
The ID500 Pro uses an 8-megapixel sensor for 4K HDR video, with a 4mm lens, F1.6 aperture, 8x digital zoom and starlight night vision. Its motorized base supports 360-degree pan and 111-degree tilt, and UGREEN lists automated motion tracking for people and pets. The camera connects over dual-band Wi-Fi 6 and is powered through USB-C. A physical privacy shutter and desk, wall and ceiling mounting options are also included in the reported specifications.
UGREEN’s campaign lists the ID500 Pro at $89 as an early-bird add-on, compared with a stated $149 retail price. Buyers must reserve a HomeAgent unit before adding the camera, according to the source report. The base HA100 hub is listed at $799 for early backers, with a $50 reservation deposit, against a stated $1,599 retail price. The HA100 Pro is listed at $2,699. The campaign also lists the OD600 Pro and OD800 Pro outdoor cameras as add-ons at $159 and $199.
The camera’s Matter certification documentation identifies it as using Matter 1.5.1. The report says the certification materials show Matter controls for pan, tilt and zoom, including presets, as well as two-way talk, night vision and other image and audio settings. The camera’s onboard video and snapshot storage are disabled, with recordings instead routed to the HomeAgent, according to the documentation described in the report.
Local Storage Shapes This Camera Launch
The launch combines a Matter camera with a hub designed to keep recordings and some analysis inside the home. That may appeal to buyers who want smart-home platform compatibility but prefer not to rely on a cloud account or recurring cloud-storage plan. UGREEN describes HomeAgent as a local AI and storage system; those capabilities and the privacy implications depend on how the system works in practice.
The camera also makes Matter’s role more concrete: the reported certification supports camera controls and event information through the standard, rather than treating Matter only as a way to switch basic accessories on and off. Buyers will still need to check which features their chosen Matter platform supports. The source report notes that platform support for Matter cameras is developing, so certification alone does not establish that every advertised control will work in every ecosystem.
Price is another part of the proposition. The advertised camera price is available only as an add-on after reserving a hub, whose listed early-backer prices range from $799 to $2,699. That makes this a commitment to a broader system rather than a simple standalone camera purchase.
UGREEN Matter 4K indoor security camera
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From Certification to Campaign Preorders
UGREEN had recently received Matter certifications for the HomeAgent hub and two security cameras, according to the source report. The ID500 Pro’s preorder availability follows those filings and the company’s earlier product showcase. Its campaign therefore marks a move from certification and announcement toward a purchasable offer, although the source does not provide a delivery schedule.
The report places the launch in a market where several companies have announced Matter camera plans, while many products have not yet reached buyers. It describes Aqara as the only globally available option at the time of its report and says other brands’ releases have been delayed or slowed. That market comparison comes from the report, rather than an independent product availability survey.
UGREEN positions HomeAgent as a central system running UGOS Pro. The report says it can locally process visual data, baby-crying alerts and keyword-based event summaries, and that users can use voice commands to check camera status or retrieve event histories. These are manufacturer-described functions; the source material does not include independent testing of their accuracy or performance.
HomeAgent local storage security camera
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Delivery, Platform Support and Performance
The source does not specify when preorders will ship, how many units are available, or whether the campaign has a minimum funding threshold. It also does not detail the campaign’s refund terms, final retail availability or whether the listed early-backer prices include taxes and shipping. Those details matter because the offer is tied to a crowdfunding reservation and a hub purchase.
Although the certification report lists Matter camera functions, actual access may vary by platform and software version. The source does not give a platform-by-platform compatibility list or confirm that every control and event feature is already active for customers. It also does not provide independent tests of 4K image quality, motion tracking, local AI processing or the security of data stored on HomeAgent.
Matter-certified indoor security camera
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Campaign Terms and Shipping Dates
Interested buyers can review the official UGREEN crowdfunding campaign for current reservation terms, add-on availability and any updates to pricing. The next useful milestones are confirmation of the camera and hub’s shipping schedule, final platform compatibility details, and product testing after units reach customers. Until those details are published, the campaign prices and feature descriptions should be treated as the offer and specifications reported at preorder opening, not as independently verified performance.
4K HDR indoor security camera with night vision
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Key Questions
How much does the UGREEN ID500 Pro cost?
The source lists it at $89 as an early-bird add-on, compared with a stated $149 retail price. The add-on is available after reserving a HomeAgent hub, according to the report.
Can the ID500 Pro store recordings by itself?
The certification documentation described in the report says onboard video and snapshot storage are disabled. UGREEN routes recordings to the HomeAgent hub instead.
What Matter features does the camera support?
The report says its Matter 1.5.1 documentation includes camera streaming and recording functions, pan-tilt-zoom controls and presets, two-way talk, and settings such as night vision. Actual availability can depend on the connected platform.
When will the camera ship?
The source material does not provide a shipping date. Buyers should check the campaign for schedule updates and reservation terms.
Source: rss
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